Additional costs for large quantities of trash bags, supplies or organizing products will be billed separately. A shopping fee may be charged based on the time and travel requirements.
The option is up to you whether you prefer ONE or TWO organizers. Two Organizers are more productive and efficient than one. It also allows one person to stay on task with you and another person to keep other things going.
We prefer to work in 3 Hour Sessions. We have found this to be just enough time to be productive yet prevent mental and physical fatigue for you and our team. Multiple sessions can be booked in one day for big projects. For longer sessions we typically will take a small break halfway between for lunch and shopping for organizing solutions.
The BIGGER the package, the more your save! One project ALWAYS turns into others. Most of the time we hired for something small, although quickly are brought back to the whole house! Consider your space, the more clutter, the more time it will take to complete.
All Packages include up to 100 Miles of Travel (50 Miles each way). Additional Miles will be subject to a Travel Fee.
Hours can be used however you see fit. If one session we come in and help you in the kitchen, but the next session you need help in the office, we can be flexible even if one task hasn’t been completed. We help create an action plan and get the process started. We find that many clients get inspired and motivated and get a lot done on their own between sessions.
PAYMENt POLICY
PAYMENT IN FULL IS REQUIRED to secure your appointment. This payment can be applied to another appointment if you reschedule within 72 hours of the appointment, although is NON-Refundable if you opt to cancel without rescheduling.
Packages are non-negotiable and non-refundable. Hours expire one calendar year after purchase.
Payments Accepted - Credit Card online or in person, cash, and check made out to SORT RVA. Invoices are sent through email or text with a link to make a secure payment online. (We do not save or have access to your Credit Card information)
FAQ’s
Can you provide an estimate? Every project is unique and has too many variables to give an accurate estimate. The time is takes to complete each customers project will depend on many things. For example, the overall amount of clutter, the available space to organize, your personal attachment to items and the ability to make decisions quickly and many other things. One project always leads to another, and sometimes takes longer then expected.
I am having a hard time deciding on a session vs package or one organizer vs two organizers, what do you suggest? We suggest starting small. After our first session both of us will have a better idea of what will work best moving forward,
Will you tell others about my mess or post pictures online? Our customers information and projects are confidential. We will not share without written consent. With permission we love to share our before and after’s on social media and our website and do so anonymously.
Am I responsible for the trash and donations? Any donations that will fit in our vehicle the day of our session will be donated to the Goodwill as a complimentary service. Discarding the trash will be the customers responsibility, although we have vendors that we partner with that can supply that service for an additional fee. Bags for trash and donation are provided. If an excessive amount of bags are used we charge $1 per bag. (Customers can supply their own bags to avoid fees)
Should I purchase bins to organize before our session? We do not suggest purchasing solutions until recommended by one of our professionals. The first goal is to sort and downsize. Once we have gone through things and accessed our stuff vs. space situation, then we can find solutions for storage. We will bring bins & boxes to help us get started in the sorting process, although they will be taken home when the package is complete. If banker boxes are preferred for permanent or temporary solutions, they will be assembled and supplied for $2 each.
